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Privacy Policy

What information do we collect? How do we use it?

Through this site, you can order products and create accounts. In order to complete these services, we need to collect some information from you. We collect identity information such as name, address, phone number, and email address. This information is used to complete your product order, as well as to inform you of offers and events we feel would be of interest to you.

Collection of information by third-party sites and sponsors

Hotmelt.com will not buy, sell, trade, or share information with any other company or individual unless one of the following exceptions applies: Third-party subcontractors: Hotmelt.com may use outside companies to provide services such as sending emails. These companies are trusted by Hotmelt.com, and have agreed under contract to abide by the ethical standards set by Hotmelt.com. These companies, by law, cannot use your information in any way beyond what is necessary to carry out those services for Hotmelt.com. Credit Card Companies: In order to process your online order, Hotmelt.com allows our bank to use your credit card information. Also, part of the process includes giving the information to your credit card company (Visa, MasterCard International) in order to verify your credit card. Legal: Hotmelt.com complies with all valid legal processes including warrants, court orders, and subpoenas seeking personal information.

What are cookies? Securing your information

Cookies are text files we place in your computer's browser to store your preferences. Cookies do not tell us your personal information unless you provide the information by creating an account. Cookies allow us to monitor the site usage, and easily make changes catered to your needs. You can reset your browser to refuse all cookies; however, some website features or services may not function properly without cookies. Our website also uses Secure Sockets Layering (SSL) to encrypt your personal credit information as it travels over the internet. SSL is the industry standard for secure online transactions. The use of SSL makes giving your credit card information online as safe as placing an order over the phone.

How can you access your information?

Your account page shows the information. From this page, you can edit your information, and view your order history. You may change it as often as you’d like. Stay Updated! Your password is the most important part of your account and should contain both letters and numbers. You should not share your password with anyone. Do not use common names, birth-dates, pet names, or other things about you that can be easily guessed. We never close accounts without your request or ask you to verify information outside of the normal order process. For more information about your security and privacy, contact us at: Support@Hotmelt.com Please include your name, mailing address, and telephone number so we can respond. Thank you.