Shipping Policy

Hotmelt.com Shipping Truck

Shipping Policy

Hotmelt.com stocks a large selection of the products we sell and strive to ship all orders on the day they are received. Sometimes due to manufacturers inventory shortages, ‘build-to-order’ and specialty products lead times can be longer. We will always do our best to give you up to date shipping information and lead times.

WHAT do you ship?

Hotmelt.com ships most hot melt products from our warehouses in the United States.

WHEN do you ship?

At Hotmelt.com, we do our best to ship all orders within 24 hours. Sometimes due to manufacturers back order, orders can be delayed. If this happens, we always strive to do our best to communicate a lead time to our customers.

WHERE do you ship to?

We ship to the United States, Canada and Mexico. Worldwide shipments are possible but due to special shipping requirements, please contact us with international orders outside of North America. We cannot ship to PO box addresses, so please have a business or residence address available. International orders may require a wire transfer for full payment prior to products being shipped.

HOW do you ship?

Hotmelt.com uses UPS & USPS to ship the majority of our orders. On large orders, we can ship via freight to reduce shipping costs and lead times.

RATES to ship?

Standard carrier rates apply.

*If you would like to ship using your UPS Collect account, please call 877-933-3343 to place your order.

*International shipments, are possible please call 877-933-3343 to place your order and get details.

*Orders over 100 pounds domestic freight rates apply!

HOW to track an order that's been shipped?

Customers will receive an invoice including a tracking number after an order has been shipped so they can track estimated delivery dates.

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